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Health Services/Customer Care

Barracuda Staffing Full-Time  Tulsa, Oklahoma, United States 12 Sep 2018

Job Description

We are currently looking to fill a Health Services/Customer Care position with a Tulsa company.

 Ideal candidate will have 2+ years of customer service and/or call center experience.

 Shift: Day
Hours: Full Time
Starting Pay: $10-$15 DOE

 Essential Job Responsibilities:

  • Oversee all drug testing and health services orders
  • Provide assistance with random drug testing program
  • Request new lab account numbers and track accordingly
  • Turn on drug testing integrations on a client by client basis and test before going live with client
  • Coordinate with team to contact collection sites, order lab account numbers, order coc’s etc
  • Contact facilities for affidavit when DOT tests are incorrectly processed
  • Assist with data entry of results into our system such as DOT physicals, FIT Test, Respirator results etc.
  • Retrieve drug test results daily and data enter results as necessary.


  • High School Diploma or GED
  • 1-2 years call center customer service
  • Ability to work independently and be self- motivated
  • Ability to prioritize, multitask and meet deadlines
  • Excellent typing and data entry skills
  • Ability to be professional in both oral and written communication.
  • Able to multi-task with various types of research throughout any given time.
  • Proficient in MS Office to include Excel

If interested in this position and meet the requirements listed above, please “Apply Now” and submit resume for consideration. 

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